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Application support and development
We offer support, maintenance and development services for business applications - both those already in place in the organization and those we deliver as part of the implementation phase.
We specialize in Microsoft technologies such as SharePoint (Online and On-premises), Power Platform - including Power Apps, Power Automate, Power BI as well as Azure and Microsoft 365.
Services can be provided entirely by the ISCG team as well as function in a hybrid model - for example, line one on the client teams' side, and lines two and three on the ISCG side.
Scope of support and development services
Support for technical teams
We support clients' technical teams in identifying and fixing errors and any malfunctions in applications. We help increase the efficiency of solutions, automate technical processes running in the background or implement IT governance policies.
We have repeatedly helped clients who were unable to find support on the part of technology providers.
The business applications team at ISCG consists mainly of specialists with years of experience and solution architects. With years of experience, we often support IT managers and administrators in implementing best practices for building and managing solutions based on Microsoft technologies.
Support for security and compliance teams
We help identify and address any security vulnerabilities. ISCG has a team of experienced cybersecurity specialists, so our clients can count on comprehensive support in building efficient and secure applications.
We also provide services to build or optimize IT governance for most of the platforms offered by Microsoft - including Microsoft 365, Power Platform and SharePoint.
Solution user support
We also provide support services directly to application users as part of the first line of support.
We can provide support services in both Polish and English. We are able to provide services 24/7/365 and within the agreed response and solution delivery times (SLA).
We make sure that end users have the best possible experience with the applications.
Application maintenance and development
Application support and development service packages
One-time package of support hours
Monthly package of support hours
Standard of service provision guarantee
- The scope of the service window (from handling requests on weekdays 9:00am-5:00pm to 24/7/365 support),
- Response times for any application problems,
- Sometimes respond to requests for application development needs,
- sometimes providing solutions.
Benefits of our support services
Comprehensive support for users and application administrators
Possibility of flexible service modeling
Guarantee of service quality
Develop business applications with ISCG
- Support and development of Microsoft and Nintex based applications
- Application design and development including digital processes
- Invoice management
- Requisition management
- Contract management
- Modern Intranet
ISCG Ltd.
Al. Jerozolimskie 178, 02-486 Warsaw
NIP: 5262798378
KRS: 0000220621
Phone