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On-Premises support
Specialization in technologies
On-Premises Microsoft
Service delivery model
Scope of services
Technical support for IT teams
We support clients' IT teams in troubleshooting and streamlining their On-Premises environments. We help identify and eliminate performance issues, optimize systems, automate operations, and implement market standards and norms. With years of experience, we can support IT managers and administrators in implementing best practices for managing on-premises infrastructure in extended environments.
Security and compliance support
We provide support in identifying and eliminating security vulnerabilities in the client's infrastructure. ISCG has a specialized team of cybersecurity experts to provide comprehensive services for securing On-Premises IT environments. We implement or IT standards and processes (IT governance) for environments based on Microsoft and other vendors' solutions.
Support for IT administrators
We provide support to IT administrators for On-Premises systems such as Active Directory and Exchange. We offer support in Polish and English, available 24/7/365 and within the agreed SLA framework. We make sure that the environment we support is stable, secure and adapted to dynamically changing business needs and technological requirements.
Maintenance and development of On-Premise infrastructure
As part of our maintenance service, we take care of the stability and performance of the On-Premises infrastructure and its ongoing adaptation to changing requirements. We regularly provide information on significant changes in products and technologies, supporting customers in their implementation to ensure compliance with the latest standards and regulatory requirements such as NIS2, DORA or the KSC amendment.
Learn about the benefits of working with ISCG
Comprehensive support
ISCG provides support across four key areas: IT infrastructure, cybersecurity, on-premises applications, and Microsoft cloud solutions. Our integrated approach enables us to identify and mitigate inefficiencies and risks across various levels of our clients’ infrastructures.
Flexible Support Models
Guarantee of service quality
Frequently Asked Questions
The cost of support depends on many factors such as:
- types of systems covered
- number of users
- number of virtual machines
- number of workstations
- SLA levels
- The time zones in which the client operates and much more.

Start your partnership with ISCG today.
- Support and development of Microsoft and Nintex based applications
- Application design and development including digital processes
- Invoice management
- Requisition management
- Contract management
- Modern Intranet
ISCG Ltd.
Al. Jerozolimskie 178, 02-486 Warsaw
NIP: 5262798378
KRS: 0000220621
Phone