M365 Tenant-to-Tenant Migration – Which Entra ID Migration Tool Should You Choose?

Microsoft 365 tenant migration and consolidation projects are increasingly driven by mergers, acquisitions, or business strategy reorganizations. Every migration project between Microsoft 365 tenants eventually reaches the same point: before mailboxes and content in SharePoint or other online services can be activated, users and user groups must first be created in the target environment (with the correct attributes). This is the moment when costly mistakes can easily occur, because an incorrectly prepared identity can halt the entire migration and result in weeks of corrective work for the IT team. Often at this stage, it is possible to design a new namespace for users and groups and migrate the previous, haphazardly managed structure from before the migration to a planned and standardized one. In consolidation projects, the tenant being migrated typically adopts the naming scheme for accounts and groups used by the target tenant.

Our experience with Microsoft 365 migration projects has revealed a simple relationship: Success depends not so much on the tool itself as on how well it is suited to the nature of the environment. In the projects we’ve carried out, we’ve seen both pure cloud migrations and complex hybrid scenarios involving an on-premises Active Directory. It is precisely this difference that most often determines the choice of technology. Of course, migration from other systems and identity platforms—such as migration from Lotus Notes or other cloud service providers like Google or hosted email services—is a separate topic. Below, I’ll focus only on tenant-to-tenant migration scenarios or hybrid environments with AD. Rather than recommending a single „best” solution, in this article I’ll compare four approaches, showing which situations each one is best suited for.

The discussion will cover Microsoft’s native tool (CTIM) and three third-party solutions: ShareGate Migrate, BitTitan MigrationWiz, and Quest On Demand Migration—in terms of factors that actually impact the project’s timeline and risk, such as scope of work, account and group provisioning, support for hybrid environments, conflict detection, and licensing models.

Why is identity the first step in tenant-to-tenant migration?

In a tenant-to-tenant migration, the order matters. User accounts and groups must exist in the destination tenant before you begin migrating mailboxes. If they do not exist or have incorrect attributes, mailbox mapping will fail, and permissions will not „follow” the content. That is why identity preparation is considered a foundation, not a formality at the bottom of the to-do list.

The key attributes required by Exchange Online (including ExchangeGuid, ArchiveGuid, and X.500 proxy addresses) must be correctly applied to the target objects. If even one of them is missing, the mailbox migration fails. It is this stage that most often distinguishes the tools described here.

Manual Migration (PowerShell) – When It Makes Sense

Identities can be migrated manually using PowerShell scripts. In practice, this means running multiple scripts in a specific order: extracting UPNs, generating mapping files before and after the switchover, handling Microsoft 365 groups separately, and injecting identifiers ImmutableID, the conversion of guest accounts to member accounts, and the different treatment of „cloud-only” and hybrid accounts.

Very small migrations usually do not require any tools; you can carry out the process either via PowerShell by synchronizing email from archives or by manually creating accounts in the console and leaving the archived data in local .pst files. This method will work for companies with up to 50 mailboxes. Beyond that, it becomes too cumbersome and should be streamlined using appropriate tools and automation.

Each step of the migration depends on the previous one, and the order is not arbitrary. This approach is flexible, but time-consuming and prone to errors at larger scales. Manual migration works well for small, well-defined migrations or as a supplement to tools in unusual cases. For larger projects, tools with conflict detection and a planning interface typically pay for themselves by reducing risk and corrective work.

Microsoft CTIM (Cross-Tenant Identity Mapping)

CTIM is a native Microsoft tool (currently in preview) that maps user identities across tenants before the mailbox migration begins. It allows you to map source users to destination users on a one-to-one basis, automate property updates, and maintain a mapping file to track and verify the migration.

This is a preparatory step, not a tool for creating accounts. Users and groups must already exist in the destination tenant. CTIM simply applies the attributes required by Exchange Online to them. It works exclusively through PowerShell, run in both tenants (first the source, then the destination), and creates a mapping file that you verify and upload before starting the mailbox migration. If you are using Migration Orchestrator for content, running CTIM is a required step.


Best for: Preparing identity attributes as a preliminary step before migrating mailboxes in the Microsoft ecosystem.

Strengths:

  • Microsoft's native tool
  • It directly supports the requirements of Migration Orchestrator
  • Automation of Attribute Updates

Limitations:

  • PowerShell Only
  • It does not create users or groups—they must already exist
  • Includes only the following features: SharePoint, Teams, OneDrive, and groups are out of scope

ShareGate Migrate

ShareGate Migrate supports the migration of identities and content in a single tool. The "Copy Identities" feature (available as a public preview for Migrate Pro and Enterprise customers). Unlike CTIM, the ShareGate migrator automatically creates user accounts and groups in the target tenant, without the need to create them in advance.

Best for: Preparing identity attributes as a preliminary step before migrating mailboxes in the Microsoft ecosystem.

What is transferred:
  • Users: members and guests
  • Shared mailboxes, rooms, and resources (Full Access, Send As, and Send on Behalf permissions)
  • Security groups – static and dynamic
  • Microsoft 365 Groups (Unified Groups) – Static and Dynamic
  • Basic user attributes (name, UPN, job title, department, location, employee ID) and license assignments

Strengths:

  • Identity and Content in a Single Flow
  • Detecting Conflicts Before Performing a Migration
  • Safe reruns of runs at no additional charge

Limitations:

  • Limited support for on-premises AD and hybrid environments
  • No migration of distribution lists
  • No mail-enabled security groups

BitTitan MigrationWiz

BitTitan works well in situations where migration isn't exclusively to the cloud. Project Active Directory Migration MigrationWiz synchronizes users and security groups across Entra ID tenants, with configurable matching criteria (UPN, email, SAM account name, or custom fields). This is an area that Microsoft’s native tools do not cover as well.

Best for: identity migration in environments with a local Active Directory and hybrid configurations.

What to look for:Identity migration is not part of the core MigrationWiz workflow. It requires a separate Active Directory Migration license for each user being migrated. For Entra-to-Entra scenarios, automatic synchronization and simulation mode are not supported, and distribution lists are not migrated.

Strengths:

  • Cloud coverage, hybrid models, and local AD
  • Flexible matching criteria
  • An agent-based architecture that supports synchronization between tenants

Limitations:

  • Identity as a Separate License Add-on
  • Per-User Licensing
  • No simulation or auto-synchronization for the Entra ID target

Quest On-Demand Migration

Quest is an option to consider when the environment goes beyond the cloud model. It covers on-premises AD, hybrid configurations, directory synchronization, password synchronization, domain migration and rewriting, and device migration from Windows 10/11. Coexistence is supported, including the sharing of calendar availability information (free/busy) between tenants.

Identity migration is part of a separate AD licensing tier; there is no trial version for these modules, and pricing is determined on a case-by-case basis.

Best for: hybrid environments and the modernization of the local Active Directory.

Strengths:

  • In-depth coverage of local and hybrid AD
  • Password synchronization, domain migration, and device migration
  • Coexistence and the free/busy calendar across tenants

Limitations:

  • Separate AD licensing is required
  • No trial version of the AD modules
  • Pricing is available only after contacting the sales department

Tool Comparison: CTIM vs. ShareGate vs. BitTitan vs. Quest

Below is a summary of the key differences in the area of identity migration. The features of these tools are constantly evolving, so it’s always a good idea to check the manufacturer’s documentation for the current scope.

CriterionMicrosoft CTIMShareGate MigrateBitTitan MigrationWizQuest On Demand
User Provisioning No
They must already exist in the target tenant		 Yes
Members, guests, mailboxes		 Yes
Users and security groups		 Yes
Users, Groups, Contacts
Group Provisioning No Yes
Security Groups and M365 (static and dynamic)		 Yes
Security groups only (cloud-to-cloud)		 Yes
Security Groups and M365
Local ADs No No
Cloud-to-cloud only		 Yes Yes
Content Migration No
A separate tool is required		 Yes
SharePoint, Teams, OneDrive, Exchange		 Separate tool / separate license Yes
AD/Entra, Exchange, OneDrive, SharePoint, Teams
InterfacePowerShell OnlyUI with a planning viewSimulation ModeSaaS Dashboard with a Schedule
Conflict DetectionManual verification of the mapping fileBefore performing the migrationPre-production simulationBefore Starting the Migration
Repeating RunsOverwriting resets the mapping Yes
No additional fees		Additional license for each userNo data available
Status Preview Preview
(Pro and Enterprise plans)		 Generally available Generally available
Pricing Model Cross-Tenant User Data Migration License per user
(no retail price)		Fixed annual fee, no per-user chargesOn behalf of the userCustom pricing, separate AD licenses

How to Choose an Entra ID Migration Tool? Scenarios

In practice, the choice comes down to a few questions about the nature of the environment and the scope of the project:

  1. A purely cloud-to-cloud migration, such as the merger of two Microsoft 365 tenants?
    ShareGate Migrate – identity and content in a single workflow, with conflict detection and a fixed annual fee.
  2. A hybrid environment or on-premises AD for modernization?
    Quest On Demand – the broadest AD coverage, password synchronization, domain rewriting, and device migration.
  3. A hybrid model with an emphasis on flexible adaptation and an agent-based model?
    BitTitan MigrationWiz – customizable matching criteria, tested in on-premises scenarios.
  4. Does it serve as a preliminary step in the native Microsoft process?
    CTIM – attribute preparation, typically supplemented by a third-party tool to cover the full scope.

For Lotus Notes migrations, we typically use Quest tools. Depending on the client’s budget, we sometimes choose BitTitan solutions for hybrid migrations, although in one very complex migration process, this solution did not work for us, and we ultimately chose Quest. In both cases, it is important to verify that the configuration is correct and that there are no errors in Active Directory. In one project, we had to repair the domain because it was experiencing replication issues, and in that particular case, the Quest tools were generating errors that prevented the migration from proceeding. 

FAQ - The most common questions about Microsoft HealthCheck

Is CTIM sufficient for a full tenant-to-tenant migration?

No. CTIM prepares identity attributes, but it does not create accounts or transfer content (SharePoint, Teams, OneDrive). A third-party tool is required to cover the full scope.

What should be migrated first?

Identity. Users and groups must exist in the target tenant with the correct attributes before mailboxes and content are migrated—otherwise, mailbox mapping and permissions will fail.

Which tool is best for hybrid environments?

Quest On Demand and BitTitan MigrationWiz support on-premises AD and hybrid configurations. ShareGate focuses on cloud-to-cloud scenarios.

How does the pricing model differ?

ShareGate charges a flat annual fee with no per-user fees; BitTitan charges on a per-user basis; Quest prices its solutions individually, with a separate AD licensing tier.

Summary

There is no single, universally „best” tool for Entra ID migration—there is a tool that’s right for each specific environment. CTIM works well as a native initial step, ShareGate speeds up cloud-to-cloud migrations, and BitTitan and Quest cover complex hybrid and on-premises AD scenarios. The real risk of a project lies not in the choice itself, but in accurately matching the tool to the environment model, the scope of identity, and the schedule. A very important element is the design and standardization process.


From the perspective of the projects we’ve carried out at ISCG, the most time and money is saved by thoroughly assessing the environment before migration—taking an inventory of identities, identifying gaps and conflicts, and making an informed decision on whether to handle content and identity in a single workflow. The result is a migration that goes according to plan, without weeks of corrective work for the IT team and without downtime for users.

Are you planning to migrate or consolidate your Microsoft 365 tenants? If you could use a second set of eyes to assess your environment and select the right tool, we’d be happy to share our experience from similar projects.

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The scope of the service includes, but is not limited to.

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Endpoint device management is a key component of any organization's security strategy, and in the Microsoft 365 ecosystem, this is especially important. ISCG, a partner with Security expertise and years of experience in IT infrastructure management, offers end-to-end implementation and configuration of Microsoft Intune, a modern tool for managing mobile and desktop devices.

With Intune, it is possible to manage PCs and mobile devices from one central point, giving you full control over the devices in your company. This allows you to effectively:

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ISCG has been implementing endpoint device management solutions such as SCCM (System Center Configuration Manager) for years, making device management our DNA. This gives our customers the confidence that any Intune implementation will be based on a solid technical foundation and follow best practices. Our unique combination of knowledge and experience allows us to create consistent and secure IT environments.

Creating configuration and security standards is key to ensuring:

  • Uniformity and minimization of the risk of errors,
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As part of the implementation, ISCG focuses on fine-tuning Intune to the organization's requirements. We integrate security solutions, such as Windows Defender, to effectively protect corporate data on users' devices, and support security policy management and compliance processes.

With ISCG as a partner, deploying Intune becomes the foundation for effective and secure endpoint device management, allowing the company to focus on key business objectives with the confidence that their IT environment is secure and optimized.

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Moving documents from local file servers or other cloud-based solutions to platforms such as SharePoint and OneDrive is a key part of modernizing any company's IT environment. ISCG offers comprehensive migration services that not only include moving files, but also optimizing their organization and ensuring the highest level of security in the new environment. This allows companies not only to access data from anywhere and from any device, but also to manage information efficiently, securely.

Migrating files to SharePoint and OneDrive requires the use of precisely planned document transfer logic. It is important to preserve the file structure during the migration process and to properly map access to documents in the new environment. ISCG pays particular attention to securing access to data at various levels, from the site level to individual files. This allows organizations to effectively control who has access to certain information, which is essential for maintaining data security.

An important aspect of migration is the classification of documents, which enables the proper management of file confidentiality. For the migration of sensitive documents, ISCG ensures the implementation of advanced mechanisms to protect against data leakage. ISCG's experience in working with classified data (access level 3) is crucial here, as migration of such sensitive information requires not only technical competence, but also appropriate procedures to ensure data integrity and security.

The introduction of SharePoint and OneDrive also makes it possible to implement advanced auditing mechanisms to monitor user activity against specific files and sites. These technical safeguards not only protect data from unauthorized access, but also enable rapid response to potential security incidents. In the context of today's cyber threats, this approach to document management and migration is invaluable.

In summary, ISCG, with its experience and expertise, provides secure, efficient and best-practice file migration to SharePoint and OneDrive, which supports not only the flexibility of teamwork, but also the highest level of data protection in the company.

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Maintain On-Premise and Azure environments 24/7

We provide professional maintenance services for Azure and On-premise environments, drawing on years of experience in managing large infrastructures for 50,000 users and several thousand servers. Our distinguishing feature is our support for classified networks and secret systems, thanks to our relevant certifications and NATO vendor status. We offer 24/7 global support and manage infrastructure in Data Centers around the world.

By opting for our services, you will focus on key aspects of your organization's operations, minimizing the risk of downtime and benefiting from advanced technologies and best practices. Outsourcing to ISCG also saves on hiring and training your own IT staff, allowing you to allocate resources more efficiently and invest in strategic growth.

Our comprehensive approach to infrastructure management, backed by experience in handling the most demanding environments, guarantees security, reliability and cost optimization. By working with us, you will gain confidence that your IT infrastructure is in the hands of experts who will ensure its uninterrupted availability and high performance.

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Management and audit of directory services

For any organization, the correctness of directory services is crucial, ensuring consistency and security in the management of identities and access to IT resources.

We provide comprehensive 24-hour support services for Active Directory, covering 2-3 lines of support. With advanced knowledge and experience in the field of Identity and Access Management, our team of specialists provides the highest quality of services.

In addition, we perform Active Directory audits, both one-time and regular, which are key to maintaining optimal configuration and security. Our audits allow us to detect security vulnerabilities, check regulatory compliance and monitor system performance. With regular reviews, it is possible to react quickly to changes in the organizational and technological structure, which minimizes the risk of unauthorized access and ensures business continuity

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Developing and maintaining standards in Azure

Customers often neglect regular reviews and audits of their cloud environment, leading to gaps in cloud management procedures and standards. ISCG ensures policies are updated and best practices are implemented, significantly improving security and efficiency.

We evaluate configurations and management policies on the Azure platform, identifying gaps, incompatibilities and risks. Based on the analysis, we develop recommendations for improving security, efficiency and compliance with best practices. We help implement these changes and monitor their effectiveness, regularly updating management policies.

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Azure

Emergency recovery of cloud environment

We offer comprehensive preparation of backup environments for key IT systems, ensuring their continuity and security. Our offering includes risk analysis and estimation of the costs associated with failure, as well as the development of recovery procedures and identification of data sources. We use Azure Site Recovery, which is the most cost-effective solution in its class, offering low cost, automatic backups and fast restoration of systems. Our services also include the development of detailed restoration procedures, establishing service levels (SLAs), ongoing support and monitoring to minimize downtime and ensure a fully functional backup environment. With our offerings, you'll increase the security of your critical systems, benefit from the low cost of Azure Site Recovery, and gain the confidence of rapid system restoration and customization.
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Azure

Migration to Azure

We specialize in comprehensive migration services to Azure, including both infrastructure and database applications. Our experienced teams of architects ensure a smooth and fast transfer of resources. The migration process is carried out with attention to data security and minimal downtime, allowing for a smooth transition to the new environment. Thanks to the advanced knowledge and experience of our specialists, clients can count on a safe and efficient migration that streamlines the management of IT resources and optimizes operating costs.
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Business Applications

DMS and VDR system

We offer implementation of an advanced DMS (Document Management System) class system with VDR (Virtual Data Room) functionalities, based on Microsoft SharePoint platform.

Our solution allows you to centrally manage your records, providing full control over access, versioning and archiving of documents. With VDR functionality, we enable secure sharing of confidential data with external partners, while maintaining the highest standards of security and activity tracking.

The system supports full automation of workflow processes, and with its flexible configurations, it is ideally suited to the needs of your organization, ensuring regulatory compliance and operational efficiency
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Infrastructure

Backup

We support our customers with a well suitable Backup system that will guarantee reliable backup of the environment. We work with leading brands on the market like Barracuda and Veeam.

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Infrastructure

Infrastructure management system

Management of on-premise infrastructure is still very often done with the System Center Configuration Manager tool. At ISCG, we have experience in supporting our customers in the area of this technology.
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Infrastructure

Infrastructure monitoring

We perform on-premise Infrastructure monitoring services. For this, we use native tools available within Microsoft Active Directory, Exchange, SCOM services as well as tools from leading manufacturers in the market.
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Infrastructure

Distribution of parcels

Along with the implementation of SCCM (System Center Configuration Manager), the ISCG team supports customers in preparing software packages to be distributed to workstations in the organization.
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Infrastructure

Databases

As part of our services in the area of on-premise infrastructure, we provide SQL database licenses. We also support customers in the management, reconfiguration and development of database environments.
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Infrastructure

Active Directory

Active Directory (AD) is an advanced directory system that provides companies with centralized management of user identities, network resources and security policies. With extensive integration capabilities, scalability and advanced access control mechanisms, AD enables secure and efficient organization of the IT environment.
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Azure

Landing Zone

Using Microsoft's best practices, guidelines and tools, we prepare a reference architecture for the solution in Azure, including, among other things, a network diagram, access and user identity management, failover security, encryption and monitoring of the environment and data.

Implementing this architecture enables efficient infrastructure management and operational optimization, while ensuring high data availability and security.

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Cyber Security Services

Cyber Deception Services

Cyber Deception is a cutting-edge security strategy that relies on the creation of fake environments, traps and false resources to mislead cybercriminals. It allows organizations to effectively detect attacks and learn from attackers' behavior before they can do real damage. This allows for early detection of threats that traditional security systems (NGFW, NDR) may miss. With confusing paths and attractors, attackers are guided to controlled locations, giving them time to react, minimizing potential damage. With Cyber Deception, we can detect attacks earlier, reduce risks and losses by engaging cybercriminals in attacks against false targets, better understand attackers' activities through analysis in a controlled environment, and increase security by complementing existing security systems in the infrastructure.

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Modern workplace

An efficient and secure MS Teams environment

We offer support in the development of the Microsoft Teams environment to make it as effective as possible for employees and at the same time safe for the organization.

Our services include automating the creation of assets, such as feeds, groups, sites and tabs, according to company policies, ensuring consistency and compliance with internal standards. We also provide standardization of descriptions and metadata to facilitate organization and information retrieval. We review current and archived resources, helping to optimize workspace, and manage access for employees and external visitors, ensuring compliance with security policies.

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Modern workplace

Digitization of HR processes

We offer comprehensive HR process digitization solutions that will allow your company to optimize and automate key areas of HR management.

Our services include digitizing processes such as recruitment - from automating candidate management, to digitizing onboarding and offboarding, to implementing effective training management systems. We also help with electronic leave management, the implementation of advanced 360 employee assessment tools, and the full digitization of HR documentation, allowing easy access to employee data and reducing paper documents.

Our solutions not only improve the operational efficiency of the HR department, but also support better workflow, regulatory compliance and improved employee experience.

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Modern workplace

Services for Microsoft 365 Copilot

We offer a comprehensive and secure implementation of Microsoft Copilot in a Microsoft 365 environment, providing full support at every stage of the process.

Our services include detailed configuration of the tool, taking into account the specific requirements of your organization, and assistance in meeting the highest standards of IT security and compliance.

In addition, we support the adoption of Copilot by employees, offering training and support in integrating it into daily work processes. We also provide long-term maintenance of the solution, including regular backups and monitoring to ensure business continuity and data security.

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Modern workplace

Chatbots

We offer implementation of advanced chatbots based on Microsoft Azure AI, Copilot and Microsoft Teams technologies to improve communication and process automation in your company.

Our solutions enable the creation of intelligent assistants to help with customer service, employee support and the automation of administrative tasks. Through integration with Microsoft Teams, chatbots can act as virtual assistants available within daily work tools, providing quick responses, technical support and performing routine operations.

The use of Azure AI and Copilot guarantees continuous learning and customization of chatbots to meet the specific needs of your organization.

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Business applications

Document workflow

We offer a comprehensive implementation of electronic workflow based on Microsoft Power Platform, SharePoint and Microsoft 365 technologies, which will significantly improve business processes in your company.

We create personalized solutions that automate the flow of documents, reduce processing time and increase transparency of operations.

With integration with Microsoft Power Automate and SharePoint, we provide easy documentation management, full control over permissions and security, and real-time progress tracking.
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Business Applications

IT governance services

We support our clients in implementing or optimizing IT governance for Microsoft solutions and technologies. We offer both in-house services developed on the basis of many years of experience and ready-made partner solutions to facilitate and accelerate the implementation of governance.

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Business applications

Implementation of e-signatures
and e-seals

Working with leading trust service providers, we provide solutions using electronic signatures and electronic seals.

We provide both qualified and non-qualified solutions.

The trust services we offer can be stand-alone solutions or part of larger systems - such as systems for managing e-contracts.
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M365

Audit and optimization of Microsoft 365 environment

Regular reviews of your Microsoft 365 environment are key to maintaining compliance with best practices and security standards. Our audit offerings, performed by ISCG, provide a thorough analysis of your Microsoft 365 configuration, identifying security gaps, regulatory non-compliance and other risks.

With a Microsoft 365 audit, you gain configuration optimization that maximizes the efficiency of your environment. You can save on unused licenses - up to 40% in costs. Additionally, you'll increase data security by focusing on protecting your business from threats.

Our audits focus on key areas such as analyzing redundant privileges and evaluating phishing and spam protection policies. Based on the results of the audit, we develop detailed recommendations for improving security, performance and compliance, and then help you implement these changes. Once the audit is complete, you will receive a detailed report to help you improve security, remove unused licenses, and implement best practices in Microsoft 365 management.

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M365

Development and maintenance of M365 standards

ISCG offers a comprehensive service for developing and maintaining cloud management standards, with the goal of improving the security and efficiency of Microsoft 365 environments. Customers often neglect regular reviews and audits, leading to gaps in procedures and standards.

Our team of experts performs a detailed assessment of configurations and management policies, identifying gaps, incompatibilities and risks. If necessary, we use third-party tools such as Simone Cloud and Microsoft Score to help align configurations with applicable standards, such as Baseline and CIS.

We prepare and document the key procedures that are necessary to properly manage a cloud environment. We regularly review and update this documentation to ensure it is in line with best practices and changing requirements.

Based on the analysis, we develop recommendations for improving security, efficiency and compliance. We help implement these changes and monitor their effectiveness through periodic updates to management policies.

With our service, customers can rest assured that their Microsoft 365 environment is compliant with best practices and properly secured. When you work with ISCG, you get a partner who cares about the growth and security of your cloud business.

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M365

Microsoft 365 24/7 support

As a Managed Services partner, we specialize in comprehensive maintenance of Microsoft 365 environments for numerous clients, including large organizations with thousands of users. Our offering includes all Microsoft 365 packages, allowing companies to focus on their business, leaving technology issues in the hands of experts.

Many organizations face difficulties due to insufficient competence to manage their environments, which can lead to misconfigurations and serious data security problems. Customers often overlook important issues, which can generate risks.

With dedicated first, second and third line support teams, we provide comprehensive assistance. Our Microsoft 365 support works 24/7, 365 days a year, allowing us to resolve issues quickly. We serve customers in 26 countries, offering advanced assistance for more complex issues. With our global reach and fast response time, we minimize the risk of downtime and ensure uninterrupted continuity of your Microsoft 365 services.

As part of the contract, we provide clients with the necessary data and reports with recommendations for changes in the environment, as well as FinOps data. We regularly discuss this information with the client, which allows us to jointly develop the competencies of local teams.

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M365

Backup of Microsoft 365 configuration and data

ISCG offers comprehensive data backup and archiving solutions for users using Microsoft 365, covering services such as SharePoint, Exchange Online, OneDrive and Microsoft Teams. Our approach guarantees full data security and quick access to backups in case of data failure or loss.

As part of our services, we offer backup of both data and settings of the Microsoft 365 environment. Both of these functionalities are crucial, especially in the context of regulations such as the FSA, which require business continuity and auditability. Data backup allows you to recover information after a disaster, such as a ransomware attack or other incidents. Configuration backup allows restoring the environment to a stable state and auditing the changes made, making it easier to identify deviations from recommended configurations.

We use proven tools such as Veeam, CodeTwo, Barracuda and CoreView to ensure effective data management. CoreView provides advanced analytics and reporting capabilities, enabling better license and security management in a Microsoft 365 environment.

ISCG uses Simeon Cloud solutions, which offer advanced configuration management features. This tool allows you to save environment settings and compare them with recommended CIS and baseline configurations. This makes it easy to identify deviations and receive recommendations for optimization. Simeon Cloud also allows you to track the changes you've made, which increases transparency and control. Users can create backups of their configurations and manage changes, as well as restore the full configuration from a specific day, which is extremely useful in emergency situations.

ISCG provides comprehensive and secure data backup and Microsoft 365 configuration solutions, enabling organizations to effectively manage their resources and ensure business continuity under all conditions.

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M365

Entra ID implementation and audit

Correctness of directory services is crucial for companies to ensure consistency and security in managing identities and access to IT resources. Improperly managed directory services can lead to security vulnerabilities, unauthorized access, and performance and regulatory compliance issues.

We have advanced Microsoft specialization in Identity and Access Management, so you can be sure of the best experience from our engineers. We offer a comprehensive Entra ID (formerly Azure Active Directory) implementation service for organizations with a scale of 50-100 thousand users, as well as smaller companies. With extensive knowledge of directory services and integration with various versions of legacy systems, our implementations are efficient and reliable. We support multi-location projects and integration of different domains, allowing for centralized management of access and identities.

We also perform one-time or regular Active Directory (AD) audits, which are essential to ensure that the configuration remains optimal and secure. Audits allow you to detect and address potential security vulnerabilities, check compliance with internal and external regulations, and monitor system performance. With regular reviews, you can also respond quickly to changes in organizational and technological structure, minimizing the risk of unauthorized access and ensuring business continuity.

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M365

Implementing Microsoft Teams

Microsoft Teams is an advanced communication and collaboration tool that acts as a central hub for daily work, integrating key business applications and ensuring the smooth flow of information within the company. It offers features such as chat, videoconferencing, file sharing and advanced workflow mechanisms to smooth approval processes and automate tasks, eliminating the need for multiple tools.

ISCG specializes in Microsoft Teams implementations and offers full support for integration with existing systems, user and access management. Our differentiator is our competence in integrating Teams with low-code platforms, which allows us to create and implement optimal business processes without advanced programming. As a result, we are able to offer solutions that take into account the specifics of Teams operations, supporting process automation and efficiency.

In addition, ISCG's offerings include Teams Room Calling, an integration of audio conferencing systems with telephony to enable seamless online conversations and meetings. Although Microsoft Teams is a well-known tool, many companies use only part of its potential. That's why we offer user training to take full advantage of Teams' advanced features and its integrations with other tools, making daily team work much faster and easier.
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M365

Mail migration to Exchange Online

Migration of mail from various systems such as Google Workspace, Lotus Notes, local providers or on-premisse servers to Exchange Online is a key part of the transformation to Microsoft 365 cloud. ISCG's team has extensive experience in large-scale migrations involving distributed environments with thousands of mailboxes. In such complex projects, we use third-party migration tools that automate the process and enable detailed migration auditing, ensuring full control and data security. This allows us to carry out the migration quickly and securely, minimizing the risk of data loss and downtime for the organization. We offer comprehensive support at every stage, from analyzing your current environment to moving emails, contacts and calendars, ensuring your business runs smoothly. Thanks to advanced security methods, your data is protected and the migration takes place at convenient times, limiting the impact on current operations. Once the process is complete, we also offer training and technical support so users can get the most out of Microsoft 365
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M365

CSP licenses

As a Microsoft Bill Direct ISCG provider, we offer Microsoft 365 licenses at attractive prices, supporting our customers to effectively manage their cloud resources. Our licensing optimization consulting allows you to maximize the use of available resources.

In addition, we establish close relationships with our clients, enabling them to benefit from the expertise of our best architects. We offer continuous 24/7 support services, which gives our clients a sense of security. As a partner with the right expertise, we monitor their environment, catching potential threats and responding to them quickly. The Microsoft 365 platform processes business-critical information, so it deserves the special attention and care we provide to our customers.

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M365

M365 and Co-Pilot platform management workshop

We offer a comprehensive training program on managing the Microsoft 365 platform, led by a top MVP architect in the area of this technology. Our courses focus on key aspects such as managing licenses, permissions and data security. Participants will gain the knowledge necessary to effectively manage their M365 environment, allowing them to optimize processes and increase productivity.

We particularly focus on the Copilot for Microsoft 365 tool, which supports task automation and facilitates daily collaboration. Through sessions led by an expert, participants will learn not only about the tool's capabilities, but also about the myths and facts associated with it. They will learn which features work effectively and which still need to be refined, allowing them to have realistic expectations and be better prepared to use the tools in their daily work.

Training is customized to provide the practical skills and competencies needed to effectively manage the platform and protect data

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Azure

Optimizing the Azure environment

We offer comprehensive services to reduce costs and increase efficiency in Azure cloud environment

Our service includes a cost audit and resource utilization analysis, which will allow us to identify areas for optimization. We will focus on monitoring workloads, optimizing test environments and reducing the number of virtual machines.

In addition, we will migrate from the Pay-As-You-Go model to long-term bookings, which can save up to 50%.

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Azure

Landing Zone

Using Microsoft's best practices, guidelines and tools, we prepare a reference architecture for the solution in Azure, including, among other things, a network diagram, access and user identity management, failover security, encryption and monitoring of the environment and data.

Implementing this architecture enables efficient infrastructure management and operational optimization, while ensuring high data availability and security.

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Azure

Landing Zone

Using Microsoft's best practices, guidelines and tools, we prepare a reference architecture for the solution in Azure, including, among other things, a network diagram, access and user identity management, failover security, encryption and monitoring of the environment and data.

Implementing this architecture enables efficient infrastructure management and operational optimization, while ensuring high data availability and security.

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Azure

Backup data to Azure

We deliver advanced data backup configuration to the cloud, with a focus on security, efficiency and compliance with the best market standards. Our approach includes precise governance preparation, robust procedures and integrated processes, supported by the latest tools.

We design a backup architecture, tailoring it to your organization's specifics, and then configure backup solutions according to your strategy. We implement automated backup mechanisms and monitor processes in real time, ensuring data integrity and quick detection of problems. We regularly test the recovery process to ensure that backups are complete and effective.

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Azure

Entra ID implementation and audit

Correctness of directory services is crucial for companies to ensure consistency and security in managing identities and access to IT resources. Improperly managed directory services can lead to security vulnerabilities, unauthorized access, and performance and regulatory compliance issues.We have advanced Microsoft specialization in Identity and Access Management, so you can be sure of the best experience from our engineers. We offer a comprehensive Entra ID (formerly Azure Active Directory) implementation service for organizations with a scale of 50-100 thousand users, as well as smaller companies. With extensive knowledge of directory services and integration with various versions of legacy systems, our implementations are efficient and reliable. We support multi-location projects and integration of different domains, allowing for centralized management of access and identities.We also perform one-time or regular Active Directory (AD) audits, which are essential to ensure that the configuration remains optimal and secure. Audits allow you to detect and address potential security vulnerabilities, check compliance with internal and external regulations, and monitor system performance. Regular reviews also enable you to respond quickly to changes in your organizational and technological structure, minimizing the risk of unauthorized access and ensuring business continuity.
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Azure

Pilot implementation

The pilot deployment is a key test phase in the Azure migration process, allowing identification and elimination of potential problems before full deployment. Organizations can test the migration on a smaller scale, allowing them to optimize the process. Our experienced IT architects conduct detailed testing, moving selected infrastructure and application components to the Azure cloud, monitoring performance, compliance and security. The pilot phase also allows training for IT teams and end users, ensuring a smooth transition to the new environment. As a result, it minimizes the risk of problems, increases efficiency and ensures readiness for a full migration.
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Azure

CSP licenses

As a Microsoft Bill Direct provider, we offer the opportunity to purchase Azure licenses at attractive prices through the Cloud Solution Provider (CSP) program. Our offer not only includes access to the licenses you need, but also the added value of consulting in the form of cost optimization using mechanisms for scaling, booking and changing the billing model. With our consulting, customers can effectively manage their cloud resources, minimizing costs up to 50% and ensuring optimal use of Azure infrastructure.
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Azure

Landing Zone

Using Microsoft's best practices, guidelines and tools, we prepare a reference architecture for the solution in Azure, including, among other things, a network diagram, access and user identity management, failover security, encryption and monitoring of the environment and data.

Implementing this architecture enables efficient infrastructure management and operational optimization, while ensuring high data availability and security.

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Azure

Environmental assessment

We conduct a thorough inventory of the entire local infrastructure (Microsoft and Linux) on the basis of which, we prepare a report with a valuation of potential cloud costs and a recommendation of an implementation plan.
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