PLSupporting M&A Process and Digital Asset Migration for International Media Company
Customer Sitution
Our Customer is a leading media and TV network in Central and Eastern Europe, embarked on a complex carve-out project following its acquisition of assets from a Global Media Production Company. This process was part of a larger M&A deal involving Deloitte, requiring collaboration with teams across the US, UK, and Hungary. The primary objectives included:
- Migrating emails and digital assets to a new environment while ensuring business continuity.
- Delivering a seamless transition over a weekend to ensure users could access the new infrastructure without issues on Monday morning.
- Setting up a scalable and secure infrastructure to integrate operations across multiple regions.
The key challenge was to maintain business continuity during the transition, particularly given the need to work across multiple time zones and coordinate with diverse teams involved in the acquisition process.
Partner Solution
ISCG provided comprehensive support to ensure a seamless carve-out and digital asset migration:
Migration Planning and Execution: Migrated emails and data to Microsoft 365, ensuring a smooth transition with minimal downtime.
Infrastructure Setup: Designed and implemented a hybrid cloud environment combining Azure and private cloud platforms, while establishing Microsoft 365 as the foundation for communication and collaboration.
Microsoft Licensing: Delivered and managed cost-effective and compliant licensing solutions as a Certified Solutions Provider (CSP) partner.
Device Management and Security: Configured Autopilot for efficient device deployment and implemented Privileged Identity Management (PIM) to enhance security and minimize admin rights risks.
Remote Access Solutions: Delivered a secure remote desktop setup to enable reliable access to on-premises infrastructure.
Backup and Redundancy: Integrated robust backup services to protect business-critical data.
Managed Services: Delivered SLA-based 2nd and 3rd line support, along with 24/7 SOC monitoring and incident response to ensure operational resilience and enhanced security.
Ongoing Collaboration: ISCG continues to partner with the customer to improve security measures, optimize infrastructure, and support operational efficiency.
Key Drivers & Business Objectives
- Business Continuity: Ensuring seamless operations during and after the weekend migration.
- Security: Strengthening security with advanced tools like SIEM, Threat Intelligence, and 24/7 SOC monitoring.
- Scalability: Establishing a hybrid cloud infrastructure to meet future growth needs.
- Operational Efficiency: Simplifying workflows through modern device management and Microsoft 365 implementation.
Value Provided & Business Outcomes
Seamless Integration: Unified infrastructure across regions, achieving a successful data migration.
Enhanced Security: Introduced advanced management tools and solutions backed by 24/7 SOC monitoring to protect sensitive information.
Operational Excellence: Improved IT workflows and streamlined device management systems.
Reliability: Maintained uninterrupted access to critical systems, even during the carve-out transition.
Win Insights
- Transparent tracking through integration between ticketing tools.
- Proactive problem management to anticipate and address vendor changes.
- Effective continuous service improvement for both business enhancement and IT cost optimization.
- Rapid resolution of critical incidents to maintain operational uptime.
Lessons Learned
- Cross-team collaboration and coordination across multiple time zones are crucial for a successful carve-out.
- Thorough planning is key to minimizing risks during complex M&A transitions.
- Long-term partnerships foster trust, enabling sustained business success and technological innovation.