Nowadays, many companies, perhaps even most, use various infrastructure monitoring systems. We're talking about monitoring systems, applications and network devices. In many cases, these systems are now more than a decade old. Take, for example, Microsoft SCOM, which was released in 2004-2005 (Microsoft Operation Manager 2005 version). Other systems, meanwhile, have moved beyond their original specialization, such as Solarwinds, which originally monitored the availability of network devices, but currently, also monitors Microsoft systems.
Undoubtedly, the importance of these systems has increased over the years. Nowadays, business users also want access to the current situation. This is where the need arises to make relatively difficult and very detailed reports available to the CFO, or other business application owner. SCOM, a fairly popular system, is very technical and ideal for the support line, but simplified reports for managers are difficult to achieve on it. Often companies have two or even three monitoring systems being developed in parallel - the application department has its system, the network department has its system and security has a third system. Here comes the second major need that these systems do not provide separately, viz. Integration and drawing conclusions based on all the necessary data.
Business service owner goals:
Our solution helps IT teams reduce the noise associated with a high volume of alerts and gain control of their IT environment. We intelligently and automatically organize IT data from any monitoring source into a complete service pattern with all components, accelerating root cause analysis and improving service delivery to business users and customers.
The only way to do all of this is to monitor the status of services in real time and ensure that this information can be accessed no matter where or when. The Savision-based solution and our integration services help meet all these challenges. You don't need in-depth knowledge of a monitoring system, such as SCOM, to use intuitive web-based monitoring dashboards.
SCOM service map allows you to monitor the status and performance of the services you have, from the perspective of your end users, core infrastructure and applications, as well as service and operational level agreements. This allows you to quickly escalate the issue to the appropriate infrastructure or development team for resolution, as our reports show a complete view of the system and where problems are occurring.
Our solution is particularly beneficial for the systems support and maintenance department, which integrates and controls all existing monitoring, cloud and service management tools. Solves problems, putting the problem directly in front of you on clean and personalized dashboards that can be accessed from any location and device.
All of your existing monitoring, cloud and service management tools integrate with Savision, so you can have visibility into all of your data while maintaining the advantages and power of each tool. Track applications across domains and control their live status with a smart layer that sits on top of your IT environment. Your investment is protected from future changes. If you decide to add or replace an IT tool, you can connect it to Savision and enjoy the same functionality.
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